44 6.6 Using Activity-Based Management to Improve Operations

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    Dec 28, 2020
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 Learning Objectives 

  • Understand the concept of activity-based management.

Question: Activity-based costing is helpful in providing relatively accurate product cost information. However, the value of activity-based costing information goes beyond accurate product costing. When activity-based costing is used in conjunction with activity-based management, organizations are often able to make dramatic improvements to operations. How does activity-based management help an organization reduce costs and become more efficient?

 Key Takeaway 

Activity-based management provides a three-step process that shows management how to use the cost information obtained from an

activity-based costing system to improve the efficiency and profitability of operations.

Business in action 6.3 – Why Use Activity-Based Costing (ABC) and Activity-Based Management (ABM)? 

A survey of 296 users of activity-based costing and activity-based management showed that the top four objectives of using ABC and ABM were as follows:

  1. To provide product costing (58 percent)
  2. To analyze processes (51 percent)
  3. To evaluate performance (49 percent)
  4. To assess profitability (38 percent)

All these objectives are important to most organizations and can be achieved with the help of ABC and ABM systems.

Source: Mohan Nair, “Activity-Based Costing: Who’s Using It and Why?” Management Accounting Quarterly, Spring 2000.

Review problem 6.4

Label each of the following activities as value-added or non-value-added:

  1. Placing customers who call to order a pizza on hold
  2. Assembling desks to be sold to customers
  3. Storing raw materials to be used in production the next month
  4. Designing a car to maximize comfort
  5. Scrapping defective production materials
  6. Waiting for a phone call from a customer
  7. Moving raw materials from one end of a factory to the other

Definitions

  1. A management tool that uses cost information obtained from an ABC system to improve the efficiency and profitability of operations.
  2. Activities that add to a product’s quality and performance.
  3. Activities that do not add to a product’s quality and performance.

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Cost Accounting Copyright © 2023 by William (Bill) Bonner is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License, except where otherwise noted.

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