Rapido Self Owned/Local Holding – All Staff

RAPIDO SELF OWNED/LOCAL HOLDING – ALL STAFF

A request was placed in Rapido and we may or may not have the resource.

Borrowing Request Search
Digital Items:
- Check Quick Find and go directly to the database and ensure we have full access to the required Ebook or article

- Physical Request for an Item we have in Electronic Format:
  - If a patron is able to place a request for a physical item and we hold the item in electronic format the request should be cancelled and the permalink for item should be provided.
    - Note: if the patron states there are special requirements for why a physical copy is needed this will be taken into consideration and the other format may be acquired through ILL

Physical Items:
- Check Quick Find to see the holdings and status of the physical item
- If the holdings state we have the item and it is available a shelf check is performed
- For journals we may not have the required issue/volume in our holdings, this would be moved to a lending library
- If the item is lost/missing or on loan see Manager, Library Collections Services for further instructions at this time
- If the Item is held at a Federated College: TBD

- Shelf Check Paperwork:
  - - Print a pick slip (or screenshot at this time) ensure all the correct information is listed for staff to do a shelf check or retrieve the item correctly
    - Digital Request (Scan):
      - Add Note: Pull from Shelf
      - Highlight last 7 digits of the External Identifier, or add last 7 digits if the number is not listed on the paper

- - Physical Request (Loan):
    - Add Note: Shelf Check
  - Place all paperwork on Black ILL truck for item retrieval

Retrieve Item from the Stacks:
- Using the provided paperwork do a shelf check or retrieve the item from the stacks ensure all information matches the request
  - Digital: Place item with paperwork on the Borrowing ILL Shelf at the Scanning Desk Shelf
  - Physical: Write On Shelf on the paperwork, leave the item on the shelf, place the paperwork in basket marked ILL Borrowing Physical Items Shelf Check on ILL Desk
- If the item is not on the shelf write Not on Shelf and place paperwork in basket marked ILL Borrowing Physical Items Shelf Check on ILL Desk
- Borrowing staff will retrieve paperwork for physical requests and process as required
  - Move to Patron Request or find ILL lender

Items to be Loaned:
- Change Borrowing Request to Patron Physical Request
  - In Borrowing Request Click the Ellipsis (…)
  - Select View Local Resources

Requester: Will auto populate
Description: Select required volume/issue if required
Pickup At Select: Archer Library
- Note: If item is at a Federated College still select Archer Library
- If Patron is outside of Regina and needed Home Delivery select Personal Delivery Home Address, ensure to add address that was written into ILL request
Select Cancel Resource Sharing Borrowing Request: Ensure Check Mark is shown
Click Submit

The request will go to User Services to pull the item and retrieve it from shelf for patron

Items to be Digitized:
- Scan item and save:
  - Save as: Last 7 digits of external number
  - Save to: T:\library\ill\Add Doc\Borrowing
  - Place paperwork in the basket marked ILL Borrowing Saved to T on ILL desk

Fill the request:
- Locate the Request in Alma Resource Sharing
- Click Ellipsis (…)
- Click Fill Locally Upload File

Go to T:\library\ill\Add Doc\Borrowing
Select correct file saved by last 7 digits of External Number click open to attach to request
Click Send

File is delivered to patron and they will receive an email notification for access

Physical Item Not on Shelf:
- If the item is lost/missing see Library, Collections Services Manager at this time
- If the item is on loan see Library, Collections Services Manager at this time

License