Rapido Email a Patron

RAPIDO EMAIL A PATRON

Patrons may need to be contacted regarding their request for several reason the following procedures are used to email the patron.

• Go to the patron request
• Click Ellipsis
• Select Send Query to Patron

• Select Template: Select required template from drop down

• Enter information
• Click Send Email

• An email will be sent to the patron, the reply will go to interlib@uregina.ca, monitor this email and wait for a reply before updating the request as necessary
• The request will remain in the current set and will also appear in: Borrowing>New>Emailed Patron Waiting for Reply