Rapido Cancelling a Borrowing Request
RAPIDO CANCELLING A BORROWING REAUEST
A borrowing request may be cancelled for several reasons, such as item free online, citation information is incorrect, location not found and more.
Alma Rapido Resource Sharing Requests
Cancelling a Request
- Once you have determined a request cannot be filled cancel it in Alma Resource Sharing
- Click the Ellipsis (…)
- Click Cancel
- Cancellation Reason: From the Drop Down Select Reason for Cancellation
- Cancellation Note: Enter information Required for Patron
- Notify User: Ensure it is selected so an email is sent to the Patron
- Click Confirm
- Request is successfully cancelled
- Requests cancelled by staff move to: Closed> Borrowing Completed
- Note requests can also be cancelled via the Change status option, however depending on the options chosen the request may remain open, see Rapido Changing the Status of a Borrowing Request