Relais Search Manual- Supplying
RELAIS SEARCH MANUAL- SUPPLYING
Relais
For lending requests that do not find a match in our catalogue they will be moved to the Search Manual–Supplying queue.
- Select Search Manual-Supplying
- Click Magnifying Glass to get to catalogue search
- You can do a catalogue search from this screen to see if it is in our holdings – this is not required but can help to see which step to take next.
- Example Request Routing or Unfill/Cancel
- Search Group: Select Lending
- Click Search
- In this example you will see we have the item but it states it is not requestable
- Click Show Non Available Holdings
Example
- Click the Hamburger (three lines in right hand corner)
- Select operation you would like to take
- By selecting the supplier – SRU, or a holdings location from Quick Find this moves the item to Distribute Requests where you will continue to process to request
- If you know an item cannot be filled you do not need to select request routing
- Click the Hamburger
- Click Unfilled/Cancel Tab
- Click Reason Unfilled from Drop Down
- Click Update