Learning Objectives

  • Review basic concepts of client-centered communication
  • Outline effective therapeutic communication techniques
  • Describe barriers to effective therapeutic communication
  • Explore guidelines for effective communication during teletherapy

Nurses engage in compassionate, supportive, professional relationships with their clients as part of the “art of nursing.”[1] This chapter will review the nurse-client relationship, therapeutic communication, and motivational interviewing. It will also introduce teletherapy and telehealth.


  1. American Nurses Association. (2021). Nursing: Scope and standards of practice (4th ed.). American Nurses Association.

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Nursing: Mental Health and Community Concepts Copyright © by Chippewa Valley Technical College is licensed under a Creative Commons Attribution 4.0 International License, except where otherwise noted.

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